LULU NAMFUA SHIKONYI

Head of Operations

Head of Operations

Education and Professional Background:

Lulu has been a banker for more than 20 years and in the Mining Industry for 2 years taking up Managerial roles within these two industries. She has been managing and overseeing various departments in the Operation area as the Head of Internal Control, Head of Operations and Head, Human Resource and Administration. Under her tenor the following have been her area of expertise; Customer Care, Trade Finance, Treasury Back Office and SWIFT, Clearing, Administration and Procurement, Projects, Facility and Security, Operations Integrity (Risk and Compliance), Operations Branch Support and Human Resource Management.

Lulu has been a member in various Management Committees such as Extended Management Committee (EXCO), Board Audit Committee (BAC), Operational Risk Committee, Cost Containment Committee and New Product Committee.

In August Lulu joined KCB Bank Tanzania as the New Head of Operations. Seeing herself bringing impact in the business growth and ready to take up new challenges with the Mission, Vision and the Strategy of KCB Bank.

Lulu holds a Bachelor of Arts Degree in Public Administration (International Relations) and Masters’ Degree in Business Administration (Human Resource Management) both from the University of Dar es Salaam, in Tanzania

She is passionate to what she has been and continue to do being hard working, team player, a mentor and role model to many. She is a person of integrity, accompanied with track record of good performance and successes including awards such as Leadership Excellency and Team Player award, Long Service Award and Service Excellence Award.